8day | Responsible Gaming — Bet Smart, Stay Safe

Tools Self-Control 8day Platform

We provide a range of tools you can use on your own to better manage how and how often you play

Deposit Limit

Set daily, weekly, or monthly deposit limits directly from your account settings. Once the limit is reached, the platform will automatically block additional deposits until the limit period resets. This is the most effective way to ensure you never spend more than planned.

Session Time Limit

Set a duration limit for your gaming sessions. Once the set time is up, the system will send an alert or automatically log out your account. This feature helps you avoid getting caught in extended gaming sessions without realising it.

Temporary Break

If you feel you need a short break, use the Temporary Break feature to block access to your account for 24 hours, 7 days, or 30 days. During this period, you will not be able to log in or place any bets. All existing balances are preserved and safe.

Self-Exclusion

For those who need a longer break, the Self-Exclusion option allows you to close account access for 6 months to 5 years. This process cannot be reversed before the period ends, ensuring your commitment to taking a break is fully upheld.

Loss Limit

Set the maximum loss amount you can accept in a day, week, or month. Once the loss limit is reached, the platform will block further wagering for that period. This gives you automatic protection without having to keep track yourself.

Deactivate Promotion

You can opt out of all promotional offers, bonuses, or marketing messages at any time. This is especially helpful for those who want to reduce the temptation to play. Settings can be changed again at any time through your account panel.

Contents

01What Is Responsible Gaming
02Warning Signs
03Responsible Gaming Guide
04Minor Protection
05Support Resources
06FAQ

What Is Responsible Gaming at 8day?

Responsible gaming means every decision to play is made consciously, in control, and within your financial means. At 8day, this is not just a slogan — it is a genuine commitment backed by real policies, tools, and support.

We understand that for most members, online gambling is a way to unwind, enjoy their favourite sports events, or try their luck once in a while. As long as this activity remains entertainment and does not interfere with daily life, it is perfectly healthy. Problems arise when someone begins to rely on gambling to escape from issues, or starts spending beyond their means.

The 8day platform is designed with multiple control mechanisms to help you stay in the safe zone. From self-set deposit limits and active session notifications to self-exclusion options — all features are built into the platform and accessible at any time with no fees or additional conditions.

            
            Remember: Outcomes in games of chance are random and cannot be predicted. No strategy, system, or method can guarantee consistent wins. Only bet with money you can afford to lose entirely without affecting your daily life.
          

Warning Signs to Watch Out For

Gambling problems rarely appear overnight. They develop gradually, and many people do not realise it until things have gotten quite serious. Recognise these early warning signs and act promptly:

Financial Warning Signs

Borrowing money from family, friends, or financial institutions for gambling purposes

Using savings, household money, or monthly bill funds to place bets

Constantly trying to "chase back" losses by increasing the amount wagered

Selling personal belongings or assets to obtain money for gambling

Behavioural & Emotional Warning Signs

Feeling anxious, restless, or irritable when unable to play or forced to stop

Hiding gambling activity from family members or loved ones

Neglecting work, family, or social responsibilities due to excessive focus on playing

Feeling excited only when playing and empty or flat during other activities

Have tried to stop several times but could not without outside help

If you recognise yourself in any of the signs above, please use the self-control tools available in your account, or contact the 8day support team now. Acknowledging the problem is the first and most important step you can take.

Responsible Gaming Guide at 8day

Here are the best practices we recommend to all 8day members, whether you are a new player or a long-time member:

Before You Start Playing

Set your gaming budget in advance — an amount you are truly prepared to lose entirely
Set a time limit — how long each gaming session should reasonably last
Never play when you are stressed, angry, upset, or under the influence of alcohol
Make sure all your main responsibilities are taken care of before you start playing

While Playing

Stop when the set limit has been reached — win or lose
Never try to chase your losses; losses are part of games of chance
Take a break of at least 10 minutes every hour to clear your mind
Don't let emotions drive your betting decisions
Enjoy the gaming experience itself, not just the outcome

After Playing

Review your actual spending against your pre-set budget
If you win, don't immediately use your winnings to keep playing without setting a new limit
Reflect on your gaming experience — was it fun and in control?
If you feel unsatisfied even after winning, this may be an early sign of an issue that needs to be addressed

Use the Betting History in your 8day account to view a complete record of all your betting activity. This helps you make an honest assessment of your gaming patterns over time.

Child and Minor Protection

8day takes child protection extremely seriously. Our platform is strictly for individuals aged 18 and above. We employ multiple layers of verification to ensure no minors can access our betting services.

Our Age Verification Steps

Identity document verification (MyKad or passport) during the KYC registration process
Date of birth verification against official documents
Automated verification system that flags suspicious accounts for manual review
Immediate closure of any account suspected to be owned by a minor

Advice for Parents and Guardians

If you are concerned that your child or dependent may be accessing gambling platforms, here are steps you can take:

Use parental control software to block access to gambling websites
Keep your device login credentials and online account information secure
Have open conversations with your children about the risks of online gambling
Monitor your bank statements and online transactions regularly

If you suspect a minor is using the 8day platform, please contact our support team immediately via live chat. We will investigate and take action within 24 hours.

Support Resources and Assistance

You don't have to face this alone. Whether you want to chat with the 8day team or seek professional help, here are the support resources available to you:

8day Live Support

Our support team is available 24/7 via live chat on the platform. Every inquiry is handled with complete confidentiality and without judgment.

Account Self-Management

Log in to your account and access the "Responsible Gaming" section to activate deposit limits, time limits, or self-exclusion immediately.

Professional Counselling

Talian Kasih (15999) provides free counselling and emotional support for addiction issues, including problem gambling, across Malaysia.

Medical Assistance

Government hospitals throughout Malaysia have psychiatric units and counselling services that can help with gambling addiction problems free of charge.

            
            Important Note: All support requests and information you share with the 8day team are strictly CONFIDENTIAL. We will never disclose your information to any third party. Your safety and well-being are our top priority.
          

FAQ — Responsible Gaming

Log in to your account, go to "Account Settings" and select "Responsible Gaming". There you will find options to set daily, weekly, or monthly deposit limits. Limits take effect immediately after saving. To lower a limit, the change takes effect immediately. To raise a limit, there is a 7-day waiting period to ensure your decision is final.

No. Self-exclusion is a commitment that cannot be reversed before the set period ends. This is by design to ensure effective protection. Once the exclusion period is over, you will need to contact our support team to request account reactivation, and there is an additional 7-day waiting period before the account is restored.

Yes, absolutely. All balances in your account remain safe and intact during any temporary break or self-exclusion period. Your funds will not be lost or used. You may request a withdrawal of your balance even during a self-exclusion period by contacting our support team directly.

Not at all. All self-control tools — including deposit limits, time limits, temporary breaks, self-exclusion, and loss limits — are free and available to all registered 8day members with no charges or additional conditions. 8day is committed to making responsible gaming accessible to everyone.

The first step is acknowledging that you may need help — and that takes courage, not weakness. Reach out to the 8day support team immediately via live chat for account control assistance. For professional support, contact Talian Kasih at 15999 (free, 24 hours). You can also activate self-exclusion directly from your account while seeking long-term support from a specialist.

8day follows a strict KYC (Know Your Customer) process where every member must submit a valid government-issued ID such as a MyKad or passport. Date of birth is manually verified by our compliance team. Any account that fails age verification will be closed immediately. We also encourage parents to use parental control software for additional protection at the device level.

8day | Responsible Gaming — Fun Without Losing Control