Official Data Protection

Privacy Policy 8day — Your Data, Our Responsibility

We understand that privacy is more than a document — it is the trust you place in us every time you use the 8day platform. This page explains transparently and clearly how we manage your personal data, the rights you hold, and the security measures we take to protect your information.

Updated: 1 January 2026  |  Bahasa Melayu Version
Our Privacy Commitment
Data is not sold to third parties
256-bit SSL encryption on all data
Data access and deletion rights guaranteed
Full compliance with international standards
Regular security audits by independent parties
256-bit
SSL Encryption
0
Third-Party Data Sales
24/7
Security Monitoring
72 hours
Data Complaint Response
How 8day Protecting Your Privacy

Six core data protection principles we uphold to ensure your personal information remains safe and secure at all times

End-to-End Data Encryption

Every piece of information you submit to the 8day platform — from login details to financial transactions — is protected by 256-bit SSL encryption. This means that even if data were intercepted, it cannot be read without the decryption key held exclusively on our secure servers.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered firewalls and strict access controls. No 8day employee may access your sensitive data without tiered authorisation that is regularly audited by independent parties.

Member Access Control

You have full control over your account and data. Through your account settings, you can update personal information, manage privacy preferences, request a copy of your data, or submit a data deletion request at any time.

Payment Information Security

Credit card details, bank account numbers, and other payment information are processed directly by PCI-DSS compliant payment providers. 8day does not store card numbers or payment passwords on our own servers.

No Sale of Personal Data

8day has never and will never sell, rent, or transfer your personal data to any third party for marketing or commercial purposes. Your data belongs to you — we only manage it to keep the platform services running smoothly.

Data Breach Notification

In the event of any security incident involving your data, 8day is committed to notifying you within 72 hours of the incident being identified. We will explain the scope, impact, and steps taken to address the situation.

Important Note: This Privacy Policy forms part of 8day Terms and Conditions. By using the 8day platform, you agree to the collection and use of your information as described in this policy. Please contact us if you have any questions before registering.
1

Information We Collect

To deliver the best service and meet compliance requirements, 8day collects several categories of information from Members and platform visitors. Below is a full description of the types of data we collect:

1.1 Information You Provide Directly

This is the information you provide directly when using our platform:

  • Identity Information: Full name, date of birth, identification card number (MyKad) or passport, gender, and nationality.
  • Contact Information: Email address, mobile phone number, and current residential address.
  • Financial Information: Bank account details for fund withdrawal purposes, and transaction history of deposits and withdrawals on the platform.
  • KYC Verification Documents: Copies of identity documents, proof of address, and other supporting documents required for the identity verification process.
  • Support Communications: Chat content, emails, or any communications you have with the 8day customer support team.

1.2 Information Collected Automatically

When you browse or use the 8day platform, our systems automatically record certain technical information:

  • Your device's IP address and approximate geographic location based on IP
  • Web browser type, operating system, and device model used
  • Pages visited, session duration, and navigation patterns within the platform
  • Login information, including dates, times, and account activity history
  • Technical performance data such as load times and error reports
Data Category Example Primary Purpose
Personal Identity Name, IC, Date of Birth KYC Verification & Compliance
Contact Information Email, Phone, Address Communications & Account Security
Financial Data Bank Account Number Fund Withdrawal Processing
Technical Data IP Address, Browser Security & Fraud Detection
Gaming Data Betting History Responsible Gaming
2

How We Use Your Information

8day uses collected personal data solely for legitimate and transparent purposes. We never use your data for purposes unrelated to platform operations or without a lawful basis.

  • Account Management: Creating, verifying, and managing your Member account, including the login process and account security.
  • Transaction Processing: Processing deposits, fund withdrawals, and all financial transactions on the platform securely and accurately.
  • Legal Compliance: Fulfilling legal obligations including KYC requirements, financial reporting, and compliance with regulatory authority directives.
  • Fraud Prevention: Identifying and preventing fraudulent activity, money laundering, and other security threats to the platform and its members.
  • Service Improvements: Analyzing usage patterns to improve platform functionality, resolve technical issues, and develop better new features.
  • Service Communications: Sending important notifications regarding accounts, terms changes, and security updates.
  • Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and provide appropriate support to members who need it.
  • Marketing (with consent): Sending promotional information, bonuses, and exclusive offers — only to members who have given explicit consent.
You may withdraw consent to receive marketing communications at any time via your account settings or by contacting our support team. Withdrawing marketing consent will not affect the core platform services you use.
3

Information Sharing with Third Parties

8day does not sell, rent, or transfer your personal data to third parties for their own commercial purposes. However, in limited circumstances, we may share information with the following parties:

3.1 Trusted Service Providers

We work with carefully selected third-party service providers to help operate our platform. These include payment processing providers, identity verification services, cloud infrastructure providers, and analytics services. All providers are bound by strict data protection agreements and may only use your data for purposes we have specified.

3.2 Legal Requirements

8day will disclose personal information when required by law, court order, or lawful directive from a relevant authority. This includes compliance with anti-money laundering (AML) and counter-terrorism financing (CFT) requirements.

3.3 Protection of Legitimate Interests

In cases of fraud, security threats, or legal claims, 8day reserves the right to share necessary information with relevant authorities or affected parties to protect the rights and legitimate interests of all parties.

Our Guarantee: In all cases of data sharing, 8day ensures that only the minimum necessary information is shared. We always prioritise your privacy and never share data beyond what is required for a legitimate purpose.
4

Data Storage and Security Measures

The security of your personal data is 8day's top priority. We continuously invest in the latest security infrastructure to ensure your data is protected against unauthorized access, modification, or disclosure.

4.1 Technical Security Measures

  • 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
  • Encryption at rest for all sensitive data stored in the database
  • Intrusion detection systems (IDS) and intrusion prevention systems (IPS) operating 24/7
  • Network isolation and segmentation to protect sensitive data from unauthorized internal access
  • Two-factor authentication (2FA) available for all Member accounts
  • Continuous security monitoring and periodic system audits by independent parties

4.2 Data Retention Period

8day retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. In general:

  • Active account data is retained for the duration of the active account plus 7 years after account closure for legal compliance purposes
  • Financial transaction records are retained for a minimum of 7 years in accordance with financial regulatory requirements
  • Customer support communication logs are retained for 3 years
  • Technical and security log data is retained for 12 months

Upon expiry of the retention period, data will be securely deleted or anonymised in accordance with established procedures.

5

Cookies and Tracking Technologies

The 8day platform uses cookies and similar tracking technologies to enhance the user experience, ensure security, and analyse platform performance. Below are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting information on how you use the platform to help us improve website functionality and performance. All data is collected anonymously.
  • Functional Cookies: Storing your preferences such as language and region settings to provide a more personalized experience.
  • Analytics Cookies: Helping us understand platform traffic and usage patterns for continuous improvement purposes.

You can manage cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality and user experience of the 8day platform.

6

Your Rights Regarding Personal Data

As an 8day Member, you have the following rights regarding your personal data. We are committed to facilitating the exercise of these rights within a reasonable timeframe:

Right of Access

Request a copy of the personal data we hold about you in a readily readable format.

Right to Rectification

Request correction of any personal data that is inaccurate or incomplete.

Right to Erasure

Request deletion of your personal data, subject to applicable legal obligations.

Right to Restriction

Request restriction of your data processing under certain circumstances recognized by law.

Right to Portability

Receive your data in a structured, portable format for transfer to another platform.

Right to Object

Object to the processing of your data for direct marketing purposes or certain legitimate interests.

To exercise any of the above rights, contact our privacy team by email at [email protected] or via the platform's live chat. We will respond within 30 business days from the date the request is received.
7

Children's Data Protection

The 8day platform is intended for adults aged 18 and above. We do not knowingly collect, process, or store personal data of individuals under the age of 18.

If we discover that personal data of an individual under the age of 18 has been collected without our knowledge, that data will be deleted immediately and the associated account will be closed. Parents or guardians with concerns about this matter are welcome to contact us promptly.

If you suspect that someone under the age of 18 has registered or is using the 8day platform, please report it to us immediately at [email protected]. We will investigate and take action within 24 hours.
8

International Data Transfers

In operating a global platform, your personal data may be transferred, stored, or processed in countries other than Malaysia. 8day ensures that any international data transfers are carried out with adequate protections through the following mechanisms:

  • Internationally recognised Standard Contractual Clauses for data transfers
  • Transfers only to countries or entities with an equivalent or higher level of data protection
  • Data protection impact assessments (DPIA) for high-risk data transfers
  • Retention of full control and oversight by 8day over transferred data

By using the 8day platform, you understand and agree that your data may be processed outside Malaysia with the protections stated above.

9

Changes to This Privacy Policy

8day reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. When material changes are made, we will:

  • Updating the "Last Updated" date shown at the top of this page
  • Displaying a clear notice on the platform's home page or at the top of the Privacy Policy page
  • Sending notification emails to all registered Members for significant changes
  • In cases of highly significant changes, obtain fresh consent from Members before the changes take effect

We encourage you to review this page periodically to ensure you remain informed about how we manage your privacy. Continued use of the platform after changes take effect constitutes your acceptance of the updated policy.

10

Contact Our Data Protection Officer

If you have any questions, concerns, or complaints regarding how 8day handles your personal data, our privacy team is ready to assist:

  • Privacy Email: [email protected] (displayed as text only)
  • Live Chat: Available 24/7 via the chat icon at the bottom right corner of the platform
  • Help Centre: Visit FAQ page us for answers to frequently asked questions about privacy

We aim to respond to all privacy-related enquiries within 72 working hours. More complex complaints may require up to 30 days to be fully investigated and resolved. We will keep you informed of the progress of the investigation on a regular basis.

Our Commitment: 8day respects the privacy rights of every Member. We are committed to handling your personal data with the highest level of care, confidentiality, and security. Your trust is the foundation of our relationship.
Join 8day Today
Your Data is Safe — Play with Peace of Mind

Now that you understand how we protect your privacy, join millions of Malaysian players who trust 8day as their preferred online betting platform — safe, licensed, and transparent.

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